Order Processing Time

Jewelry: Ships in 3–5 business days

Hairpieces & Sashes: Ships in 5–8 business days

Need your order sooner? Please get in touch before purchasing to request a rush order.

Shipping Options

All orders ship from Winnipeg, Canada.

United States: USPS Tracked Packet — approx. 5–7 business days. Includes tracking. Express upgrades available.

Canada: Canada Post Regular Parcel — approx. 5 business days. Tracked and insured.

International: Canada Post Small Packet Air — delivery may take 3–5 weeks. Express options with tracking are available at checkout.

Customs & Duties

Buyers are responsible for all import duties, VAT, and customs fees. Luna + Stone is not liable for delays caused by customs processing.

Damaged or Incorrect Orders

Please inspect your order upon arrival. Report any issues within 5 business days so we can assist promptly.

Reshipping due to address errors may be charged to the buyer — please confirm your delivery information at checkout.

Packaging & Gift Options

All orders are delivered in our signature gold-embossed keepsake box — perfect for gifting.

If you’d like individual gift wrapping or a handwritten message included, please contact us in advance. Additional fees may apply.

Intellectual Property

All product designs, images, and written content on this site are the exclusive property of Luna + Stone™. Unauthorized copying or use is strictly prohibited.